Memphis property tax: city bills, Shelby County payments and assessment questions
Check both the Memphis city account and the Shelby County account where applicable. A payment or receipt from one office does not establish that the other account is settled.
Sources checked . General information maintained by Memphis Tax with AI assistance. We are an independent directory, not a government agency or tax adviser. Verify the instructions for your tax year and circumstances.
Keep the City and County payment routes distinct
Memphis Treasury provides the City property-tax payment route and explains that local real-estate values come from the Shelby County Assessor. The County Trustee provides separate County search, bill and receipt resources. Match the office, parcel and year before paying or investigating a balance.
- Memphis city bill or payment
- Use the City Treasury’s official ePayments link. Memphis Treasury property-tax resources
- Shelby County bill or receipt
- Use the Trustee’s search, print-bill or receipt tools. Shelby County Trustee
- City relief or freeze question
- Start with the Treasury’s tax-assistance contact; confirm eligibility and current application instructions. Memphis tax-assistance information
A value question is different from a payment question
If the dispute concerns property details or the assessed value, identify the assessment notice and the Shelby County assessment route rather than asking a payment portal to change the value. Keep the bill available too, because the amount due and the review procedure are separate matters.
For business furnishings or equipment, check whether a notice is for personal property rather than the building. Label those records separately so a business’s equipment account is not confused with a landlord’s real-estate account.
Prepare a bill-and-assessment comparison
Start with the parcel or account number and the tax year on the notice. Place the current assessment, current bill, prior bill and payment confirmations together. Compare values, exemptions, districts and other charges separately rather than comparing only the final amount.
- Write down whether the problem concerns value, an exemption, a missing payment, ownership or mailing details.
- If a lender pays from escrow, reconcile the lender record with the collecting office before assuming the account is settled.
- For a value dispute, organize the notice, property details and evidence you want the assessor to review.
- Check the current notice and official instructions for deadlines, forms and payment obligations during a dispute.
I paid property tax already. Why is another balance showing?
First compare the City or County named on each record, the parcel, year, bill type and payment date. Save the confirmation and ask the relevant collecting office about an unmatched payment. A different account or tax year needs its own check.
Ask a professional about your situation
Use the official office for bill, assessment and relief questions first. If you need paid help, ask about experience with this particular county or municipality, representation authority and a written fee agreement. A directory category does not verify property-tax appeal expertise.
Compare professional qualifications and questions to ask. Keep personal tax documents private; this directory does not receive returns, identity documents or portal credentials.
Related guides
Official sources and applicability
- Memphis City Treasury — City property-tax collection, Shelby assessment basis and tax-assistance contact.
Current official guidance; verify the applicable tax year. Checked 2026-10-24. - Shelby County Trustee — County tax search, bill, receipt and payment entry points.
Current official guidance; verify the applicable tax year. Checked 2026-10-24.
Next source review due 2027-01-22, and before promotion for a new tax year. To report an outdated resource, contact the directory without sending personal tax information.